Patient Care

We offer various types of accommodation to suit different patient needs and preferences:

• General Ward: Affordable multiple-bed rooms with essential facilities
• Semi-Private Rooms: Two-bed rooms with attached bathroom
• Private Rooms: Single-bed rooms with enhanced privacy and comfort
• Deluxe Rooms: Spacious rooms with premium amenities and attendant accommodation
• ICU/CCU: State-of-the-art intensive care units with 24/7 monitoring

All accommodations include nurse call systems, television, Wi-Fi, and hygienic washrooms.

Our in-house dietary department prepares nutritious and balanced meals for patients based on their health conditions and dietary requirements.

• Customized diet plans as prescribed by doctors
• Special diets for diabetic, cardiac, and other patients with specific needs
• Regular meal times with options for special requirements
• Clean and hygienic food preparation following strict quality standards

Family members can order meals from our cafeteria at an additional cost.

• Pharmacy: 24/7 in-house pharmacy for medications
• Diagnostic Services: Laboratory and imaging services available round the clock
• Ambulance Services: Emergency medical transport available 24/7
• Patient Information Desk: Assistance with general queries and guidance
• Interpreter Services: Available for non-Hindi/English speaking patients
• Social Services: Support for patients with financial concerns or special needs

Visiting Hours:

• General Wards: 10:00 AM - 12:00 PM and 4:00 PM - 7:00 PM
• Private Rooms: 10:00 AM - 8:00 PM
• ICU/CCU: As permitted by the doctor (usually brief visits during designated hours)

Guidelines for Visitors:

• Please maintain silence and respect other patients' privacy
• Maximum two visitors per patient at a time
• Children below 12 years are not recommended in patient areas
• Avoid bringing food items without consulting the nursing staff
• Follow all infection control practices as instructed

• Right to Respectful Care: To receive considerate and respectful care regardless of age, gender, religion, or financial status.
• Right to Information: To receive complete and accurate information about your diagnosis, treatment, and prognosis in understandable terms.
• Right to Informed Consent: To be informed about the risks, benefits, and alternatives to any procedure or treatment before giving consent.
• Right to Privacy: To expect confidentiality of all communications and records related to your care.
• Right to Refuse Treatment: To refuse treatment to the extent permitted by law and to be informed of the medical consequences of such refusal.
• Right to Advance Directives: To formulate advance directives and have healthcare providers comply with these directives.
• Right to Access Medical Records: To access your medical records and request amendments if necessary.
• Right to File Complaints: To voice grievances regarding your care without fear of discrimination or reprisal.

• Provide Information: To provide accurate and complete information about your health, medications, and medical history.
• Follow Instructions: To follow the treatment plan recommended by your healthcare provider and report any unexpected changes in your condition.
• Ask Questions: To ask questions when you do not understand information or instructions.
• Hospital Rules: To follow hospital rules and regulations concerning patient conduct.
• Respect and Consideration: To be considerate of the rights of other patients and hospital personnel, and to respect the property of others and the hospital.
• Financial Obligations: To fulfill financial obligations associated with your care promptly.
• Appointment Commitments: To keep appointments and notify the hospital or clinic when unable to do so.
• Advance Directives: To inform your doctor and family about your advance directives regarding treatment decisions.